Terms of Service



This website is operated by Mergulhar na Cidade, Lda., under wish concept store trademark (hereinafter wish concept store). Mergulhar na Cidade, Lda, is a portuguese commercial company with its head office at Rua Rodrigues Faria, n.º 103, Espaço G.02, 1300-501 Lisbon, Portugal.

Throughout the site, the terms “we”, “us” and “our” refer to wish concept store. wish concept store offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or using part of it and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services by our products. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Any new features or tools which are added to the current web store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page.

We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our online store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you and when you use our website you are also accepting Shopify Inc terms of service which you can consult by cliking in the following link https://docs.shopify.com/manual.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse selling our products to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of our products, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

The client is responsible for the accuracy of the information it provides to wish namely the correct and complete email and address and also is obliged to allow the necessary delivery of the purchased goods and services.

If the address or email is unacurrate or incomplete and for that reason the goods and services cannot be delivered the client is responsible for all cost regarding the collection, reshiping and/or re-deliver of the goods and services.

In case the goods and services cannot be delivered for reasons caused by the client them the client is responsible for all cost regarding the collection, reshiping and/or re-deliver of the said goods and services.

The client if obliged to inform wish concept store, within 30 days of purchase if it does not receive the goods, otherwise wish concept store cannot assess the responsibility of the shipping and/or transport company. Notwithstanding, if the goods are lost, damaged during transport or incorrectly delivered we will not be responsible for any delays nor shall we indemnify the client for such reason.

All expenses regarding costums clearance costs, duties and taxes shall be borne by the client.

The client, when receiving the goods, is obliged to indicate, at the delivery moment, to the delivery company whenever the packages are not apparently in good conditions. Only in this case will wish concept store, assume any responsibilities regarding any eventual damages to the purchased good.

We recommend that, in such above referred cases, the client take a picture of the damaged package before opening it.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue a product (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of product.


Wish concept store is a trademark duly registered and legally used by Mergulhar na Cidade, Lda.

For the purposes of these Terms of Service Intelelctual Property means all intellectual property or other proprietary rights of every kind, including without limitation all patents, registered designs, unregistered design rights, works subject to the laws of copyright, trade secrets, processes, trademarks and service marks whether registered or not and know-how and any associated or similar rights (including, in all cases, applications and right to apply therefore and documentation thereof) belonging to wish concept store or regarding to any products sell in this site.

You herein acknowledge that all Intelectual Property regarding the site, the products is and shall remain the sole property of Mergulhar na Cidade, Lda and/or the products and its producers.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer

All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy below.